Recently I had to track down why a friend was having a problem with their computer.  Things seemed to be running well and the person was pretty knowledgeable about computers and Windows, so I was at a loss.  In tracking down the problem (which ended up being that Windows 2000 SP 4 & Windows XP SP1 are shipping older dlls than previously available hotfixes)  I found two tool to be priceless: Depends and the MS DLL Help Database.  Although I knew of depends and had heard of the MS website, I hadn’t seen the light of their usefulness until now!  In doing what I thought would be a small favor turned into a big job.  But in trying to help someone else, I actually learned something so in a way was helped by the very person I was trying to help.